Center for Research and Sustainable Development Nepal (CREASION) is a not-for-profit organization that was established in 2005. Since it was founded, CREASION has been a leader in environmental protection in Nepal through recycling, research, emergency response, grassroots and circular economy related interventions.

CREASION also houses innovative, impact-based projects as well as a learning center for youth. CREASION’s work is majorly centered around four thematic areas; Environment and Sustainability, Disaster Risk Reduction, Education and Advocacy, and Youth and Volunteerism.

1. Job Description for Front Desk Assistant/ Receptionist
> Job Title: Front Desk Assistant/ Receptionist
> Salary Range: 25,000-30,0000

Purpose of the Role
The front desk assistant will be responsible for greeting and welcoming guests, answering all calls and directing as needed, scheduling meetings and appointments, and coordinating office activities. This role requires multitasking across a range of responsibilities, including performing administrative duties, reporting to the management and ensure the front desk is kept in order and manage and filter all communication from outside vendors to internal employees either by phone, email, or verbally.

RESPONSIBILITIES AND DELIVERABLES
> Reporting to management and performing administrative duties.
> Keeping the reception area tidy and observing professional etiquette.
> Welcoming and assisting visitors in a friendly and professional manner.
> Answering telephone calls, as well as screening and forwarding calls.
> Scheduling and confirming appointments, meetings, and events.
> Check, sort and forward emails.
> Management of office and program logistics.
> Handling basic inquiries and sorting mail.
> Monitor office supplies and place orders when necessary
> Keep updated records and files
> Monitor office expenses and costs
> Take up other duties as assigned (travel arrangements, schedules etc.)
> Copying, scanning, and filing documents.
> Performing other administrative tasks, if required.

QUALIFICATIONS AND SKILLS:
> Preferably bachelor's degree in business administration, business studies, social science or any other relevant field; additional qualifications will be a plus
> Proven experience as a front desk representative, agent or relevant position
> Proficient in Nepali and English (oral and written)
> Good organizational and multi-tasking abilities
> Problem-solving skills
> 1-2 years of experience in a similar role
> Exceptional ability to create a welcoming environment.
> Experience in answering and screening calls, as well as scheduling appointments.
> Ability to observe office etiquette and maintain a professional appearance.
> Experience working with spreadsheets, and emails, including Microsoft Word, Excel, and Outlook
> Working knowledge of printers, copiers, and scanners.
> Excellent interpersonal and communication skills.
> Formal qualification in office administration, secretarial work, or related training is an added bonus.
> Preferably has two-wheeler license

2. Job Description for Office Secretary
> Job Title: Office Secretary
> Salary Range: 25,000-30,0000

Purpose of the Role
The office secretary will also be responsible for performing secretarial work and provide the Founder & President with day-to-day administrative support. Their duties include answering phone calls and managing correspondence, scheduling appointments, and making travel arrangements. They may also be required to organize events. She/He will act as the first point of contact for the Founder & President.

RESPONSIBILITIES AND DELIVERABLES
> Reporting to Founder & President and performing secretarial and administrative duties.
> Typing, formatting, and editing reports, documents, and presentations.
> Entering data, maintaining databases, and keeping records.
> Liaising with internal departments, answering calls, and making travel arrangements.
> Managing internal and external correspondence on behalf of the Founder & President.
> Scheduling appointments, maintaining an events calendar, and sending reminders.
> Copying, scanning, and faxing documents, as well as taking notes.
> Preparing facilities for scheduled events and arranging refreshments, if required.
> Acting as a first point of contact for callers, dealing with emails and phone calls by responding, passing on messages or highlighting them for their manager’s attention
> Reminding the Founder & President of important tasks and deadlines
> Conducting research on behalf of the Founder & President
> Liaising with staff, suppliers and clients
> Help with daily time management
> Run errands as requested

QUALIFICATIONS AND SKILLS:
> Preferably bachelor's degree in business administration, business management, business studies, social science or any other relevant field; additional qualifications will be a plus
> Prior experience in a personal assistant, executive secretary, or office manager role
> Proficient in Nepali and English (oral and written)
> Good organizational and multi-tasking abilities
> Problem-solving skills
> 1-2 years of experience in a similar role
> Exceptional ability to create a welcoming environment.
> Experience in answering and screening calls and scheduling appointments.
> Ability to observe office etiquette and maintain a professional appearance.
> Experience working with spreadsheets, and emails, including Microsoft Word, Excel, and Outlook
> Working knowledge of printers, copiers, and scanners.
> Excellent interpersonal and communication skills.
> Ability to follow established processes
> Experience in creating and maintaining office management systems and procedures
> Customer service skills
> Ability to multitask and prioritize workloads
> sHigh level of attention to detail

HOW TO APPLY
Submit an updated CV and Cover Letter to [email protected] before 16th February 2024. Call +977-9802343995; 01-4540085 for other required information.

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